Security & GDPR

How we protect your data.

ReBid holds your company information, reference projects and tender documents. Here we describe where the information is processed, how we protect it and what rights you have.

01
The basics

This applies to all data in ReBid.

S-01 · Within the EU

Where the information is stored

The platform's data is stored with Amazon Web Services within the EU. If data is transferred outside the EU/EEA, it is protected by contract.

S-02 · Protection

How it is protected

Access control, encryption, logging and backups. Breaches are reported to IMY within 72 hours when required.

S-03 · No AI training

Your material stays yours

We do not train AI models on customer material and do not sell personal data for others' marketing.

02
Which information

What we process, and why.

U-01

When you register

  • Name, email and phone number
  • Company name
U-02

About the company

  • Financial information, such as turnover and annual accounts
  • Reference projects
  • Tenders the company has taken part in
U-03

When the service is used

  • Usage statistics
  • IP address, browser and device
  • Language settings and approximate location

The information is used to deliver and develop the service, communicate with you and protect the security of our users. We only keep it for as long as needed or required by law.

03
Your rights

You are in control of your personal data.

R-01 · Access

Request access to your information and receive it in a format you can take with you.

R-02 · Change

Have information corrected or deleted, object to certain processing or withdraw your consent.

R-03 · Complain

You can always contact the Swedish Authority for Privacy Protection (IMY), imy.se.

Send your request to gdpr@rebid.se

04
FAQ

Questions from IT and management.

Where is our data processed?

The platform's data is stored with Amazon Web Services within the EU. Some suppliers, for example for cloud, AI and CRM, are based in the USA. In those cases we rely on the EU–U.S. Data Privacy Framework or the European Commission's Standard Contractual Clauses.

Do you sell our information?

No. We do not sell personal data for third parties' own marketing. We share data with the suppliers needed to run the service, and they are covered by data processing agreements. The recipients are listed in the privacy policy.

How do we request that information is deleted or corrected?

Send your request to gdpr@rebid.se. You also have the right to request access to your information, object to certain processing and request data portability. We respond within one month at the latest.

Where can we find the full privacy policy?

It is available at rebid.se/en/privacy-policy. We update it when our processing changes and give clear notice of significant changes. The terms of use are at rebid.se/en/terms.

Is our material used to train AI?

No. We do not use customer material to train AI models, and we choose AI services where the supplier has committed not to train its models on what we send.

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